We want you to be fully satisfied with your order. If you’d like to return or exchange an item, please follow the guidelines below:
Eligibility for Returns
Items must be unworn, unused, and have original tags still attached.
Returns must be initiated within 30 days of online purchase.
Custom apparel orders are final sale and not eligible for return or exchange.
For in-store purchases, a receipt is required for a refund. If no receipt is available, store credit will be issued. We’ll do our best to look up your order.
Instructions for Return/Exchange
Include a note inside the package with:
Your email address
Your order number (or a note if it was a gift)
A clear statement if you are returning or exchanging
For exchanges, please specify:
The shirt design and size you’d like to receive
Fees
A $9.15 restocking fee applies to returns or exchanges.
This fee is waived if the item arrived damaged or was an incorrect order.
Before Sending Your Return
Please email us at info@elchu.co to let us know your item is on the way.